MTN Ghana has announced that damage to undersea fibre-optic cables off the coast of Abidjan, Côte d’Ivoire, is causing disruptions to internet connectivity and data services in Ghana and several countries across West Africa.
In a customer notice issued on June 27, the telecommunications company said the cable cuts have affected international connectivity routes that support internet services across the sub-region.
“MTN Ghana would like to inform our customers that undersea cable cuts off the coast of Abidjan, Côte d’Ivoire are affecting connectivity and internet services in Ghana and some countries in the subregion,” the company stated.
The disruption is expected to affect both individual users and businesses that rely heavily on stable internet connections for their daily operations. Financial institutions, e-commerce platforms, digital service providers and enterprises using cloud-based systems may experience service interruptions and slower connectivity.
MTN assured customers that it is working closely with its international partners to address the problem and restore normal service as quickly as possible.
“We are actively engaging our international partners to resolve the issue as soon as possible,” the statement added.
The incident highlights the importance of undersea cable infrastructure to the region’s digital economy and exposes the vulnerability of internet services to faults along major international connectivity routes. It also underscores the need for continued investment in network resilience and alternative connectivity solutions to minimise the impact of such disruptions.
MTN Ghana apologised for the inconvenience caused and reassured customers that efforts are ongoing to restore services and improve network stability.
