The Agricultural Development Bank (ADB) PLC has held a Customer Appreciation Breakfast to honour its corporate clients and strengthen partnerships that have supported the Bank’s growth over the years. The event brought together business leaders from agribusiness, manufacturing, energy, and the public sector, offering an opportunity for open dialogue on how ADB can enhance service delivery across its touchpoints.
The breakfast meeting served as a platform for the Bank to showcase its strong financial performance, outline its future direction, and engage directly with customers on their banking experiences. Through interactive sessions, participants shared insights on service improvement, product innovation, and technology adoption feedback the Bank considers vital in shaping its customer-centered strategy.
Addressing the gathering, ADB’s Managing Director, Edward Ato Sarpong, expressed deep gratitude to clients whose partnership he said has been key to the Bank’s sustainability and transformation.
“Our customers remain at the heart of everything we do,” Mr. Sarpong stated, emphasising the Bank’s renewed commitment to speed, accountability, and operational efficiency. He added that the new strategies being rolled out are “a demonstration of our commitment to deliver faster, more responsive, and more reliable banking services. We are building a future-ready bank that not only meets but exceeds customer expectations.”
Mr. Sarpong further noted that the Customer Appreciation Breakfast will become a regular feature of ADB’s engagement model, saying the event would serve as “a key channel for co-creating with our customers as part of the overall agenda of building futures together.”
The Managing Director highlighted the Bank’s impressive performance indicators for the third quarter of 2025. ADB’s pre-tax profit reached GH¢447.49 million, marking a 153.66% increase from the GH¢176.41 million recorded in the same period in 2024. Total assets also rose significantly by 17%, increasing from GH¢13.87 billion in September 2024 to GH¢16.22 billion in September 2025. This growth, he explained, reflects continued balance sheet expansion driven by robust investment securities and strong deposit mobilisation.
He attributed the Bank’s solid performance to “prudent financial management, improved efficiency, and tactical investments in areas that align with ADB’s strategic vision.” Mr. Sarpong assured customers that the Bank is “well-positioned to sustain its growth trajectory, deliver greater value, and remain a trusted partner in driving national development.”
The Inspector-General of Police (IGP), Mr. Christian Tetteh Yohuno, attended as a special guest and applauded ADB for its renewed growth agenda. He reaffirmed the Ghana Police Service’s commitment to deepening collaboration with financial institutions while ensuring adequate security support across the country.
The event was also attended by members of the ADB Board of Directors, including Wing Commander Samuel J.A. Allotey, Mr. Siisi Essuman-Ocran, Mr. Courage Akanwunge Asabagna, Hon. Andrew Dari Chiwitey, and Board Secretary Godwyll Ansah. Senior management members such as Deputy Managing Director Mrs. Sylvia Naa Kwakai Nyante and heads of key departments were also present.