The Traders Advocacy Group Ghana (TAGG), together with members of the trading and importing community, has called for full disclosure of contractual arrangements between the Ghana Revenue Authority (GRA) and TRUEDARE Investment Limited, citing concerns over transparency, accountability and stakeholder exclusion.
In a statement jointly signed by TAGG President David Kwadwo Amoateng, Vice President Samuel Asare Addo, Treasurer Irene Victoria Odoow and General Secretary Nana Poku, the group criticised the GRA for seeking parliamentary approval for the contract without engaging traders and importers who are directly affected by the agreement.
TAGG said the lack of prior consultation undermines fundamental principles of transparency, inclusiveness and good faith that should guide public procurement and policy implementation.
The group revealed that following public concerns over the contract, an appeal was submitted to the Presidency, which reportedly resulted in a directive for the GRA to review the agreement to ensure transparency and accountability. However, TAGG noted that the Authority has failed to formally communicate the outcome of any such review to key stakeholders.
Instead, the group said the GRA organised a forum that largely highlighted the economic benefits and valuation accuracy of customs Artificial Intelligence (AI) systems, while failing to adequately address broader concerns around fairness, due process and stakeholder participation.
TAGG also questioned the technical capacity and qualifications of TRUEDARE Investment Limited, describing the company as primarily a trading entity with no proven track record in managing AI-driven customs valuation and classification systems. According to the group, this has heightened skepticism among traders and importers about the company’s competence to deliver on the contract.
The association further expressed concern that competent and experienced local technology firms may have been sidelined during the contracting process, raising questions about value for money, fairness and the integrity of the selection process.
TAGG warned that the unresolved issues have contributed to growing dissatisfaction and unrest within the trading community, which could negatively affect the business environment if left unaddressed.
As part of efforts to promote transparency, the group announced that it has submitted a formal application to the Right to Information (RTI) Commission, requesting full disclosure of the contract details. TAGG said this would allow for an independent assessment of whether the agreement aligns with its stated scope of work and complies with principles of fair competition.
The group emphasised that its actions were taken in good faith to protect the legitimate interests of traders and importers, promote transparency and accountability, and ensure a stable and peaceful business environment. TAGG also reaffirmed its commitment to constructive engagement with government institutions in the national interest.
